Issue affecting UK Payroll Users

Incident Report for People First

Resolved

This incident has been resolved.
Posted Dec 19, 2025 - 14:33 UTC

Monitoring

A fix has now been deployed to UK Production to resolve this issue, we are monitoring the situation. Please raise a case if issues are still being seen.
Posted Dec 19, 2025 - 11:48 UTC

Identified

We have now identified the cause of the issue and are looking to hot fix the issues as soon as we are able to resolve the issue.
Posted Dec 19, 2025 - 11:29 UTC

Investigating

UK users on the *.people-first.com domain are currently encountering an issue where Year-to-Date (YTD) values on the Adjustments screen are displaying incorrectly. This is not affecting payments being made or reported but may impact the value of adjustments that can be made.
Posted Dec 19, 2025 - 11:22 UTC
This incident affected: People First (UK Application) and API (UK API).
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