All Systems Operational
people first Operational
UK ? Operational
US ? Operational
SG Operational
API Operational
UK Operational
US Operational
SG Operational
Bot Operational
UK Operational
US Operational
SG Operational
People First Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 24, 2019

No incidents reported today.

May 23, 2019
Completed - The scheduled maintenance has been completed.
May 23, 13:56 UTC
Verifying - Verification is currently underway for the maintenance items.
May 23, 13:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 13:07 UTC
Scheduled - A hotfix will be deployed for US customers and trial users between the hours of 09:00 and 13:30 EDT (14:00-18:30 GMT, 08:00-12:30 CDT) on 23-MAY-2019 in order to upgrade to the latest version. Deployment will take approximately 5 minutes with no noticeable application outage.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://portal.people-first.com
Partner Portal: https://peoplefirst.allbound.com
May 23, 09:13 UTC
Completed - The scheduled maintenance has been completed.
May 23, 13:55 UTC
Verifying - Verification is currently underway for the maintenance items.
May 23, 13:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 13:07 UTC
Scheduled - A hotfix will be deployed for UK customers and trial users on 23-MAY-2019 between the hours of 14:00 and 18:30 (GMT) in order to upgrade to the latest version. Deployment will take approximately 5 minutes with no noticeable application outage.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://portal.people-first.com
Partner Portal: https://peoplefirst.allbound.com/
May 23, 09:03 UTC
Completed - The scheduled maintenance has been completed.
May 23, 13:55 UTC
Verifying - Verification is currently underway for the maintenance items.
May 23, 13:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 13:06 UTC
Scheduled - A hotfix will be deployed for Singapore customers and trial users between the hours of 21:00 on 23-MAY-2019 and 01:30 on 24-MAY SGT time (14:00 and 18:30 23-MAY BST) in order to upgrade to the latest version. Deployment will take approximately 5 minutes with no noticeable application outage.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://portal.people-first.com
Partner Portal: https://peoplefirst.allbound.com/
May 23, 08:59 UTC
May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019
Completed - The scheduled maintenance has been completed.
May 18, 09:46 UTC
Verifying - Verification is currently underway for the maintenance items.
May 18, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 07:03 UTC
Scheduled - People First will be unavailable for US customers and trial users between the hours of 03:00 and 07:00 EDT (08:00-12:00 GMT, 02:00-06:00 CDT) on 18-MAY-2019 in order to upgrade to the latest version.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://portal.people-first.com
Partner Portal: https://peoplefirst.allbound.com
May 16, 13:51 UTC
May 17, 2019
Update - The scheduled maintenance has been completed.
May 17, 21:33 UTC
Completed - The scheduled maintenance has been completed.
May 17, 21:00 UTC
Verifying - Maintenance window has been extended to 23:30 17-MAY BST
May 17, 20:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 17:00 UTC
Scheduled - People First will be unavailable for UK customers and trial users on 17-MAY-2019 between the hours of 18:00 and 22:00 (GMT) in order to upgrade to the latest version.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://portal.people-first.com
Partner Portal: https://peoplefirst.allbound.com/
May 16, 13:45 UTC
Completed - The scheduled maintenance has been completed.
May 17, 18:50 UTC
Verifying - Verification is currently underway for the maintenance items.
May 17, 18:45 UTC
Update - In light of the delay in starting this maintenance due to an Azure outage in Europe, the maintenance window has been extended until 03:00 on 18-MAY SGT, 20:00 17-MAY BST
May 17, 16:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 13:50 UTC
Scheduled - People First will be unavailable for Singapore customers and trial users between the hours of 21:00 on 17-MAY-2019 and 01:00 on 18-MAY SGT time (14:00 and 18:00 17-MAY BST) in order to upgrade to the latest version.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://portal.people-first.com
Partner Portal: https://peoplefirst.allbound.com/
May 16, 13:43 UTC
May 16, 2019
Completed - The scheduled maintenance has been completed.
May 16, 15:40 UTC
Verifying - Verification is currently underway for the maintenance items.
May 16, 15:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 13:35 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 16, 13:33 UTC
Scheduled - People First BOT will be unavailable for customers and trial users on 16-May-2019 between the following hours 13:30 and 16:30 (UTC) :

UK 14:30 and 16:30 (BST)
SG 21:30 and 23:30 (SGT)
US 08:30 and 10:30 (CDT)

in order to upgrade to the latest version.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://portal.people-first.com
Partner Portal: https://peoplefirst.allbound.com/
May 15, 15:48 UTC
May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019
Completed - This maintenance has been postponed till a later date. Sorry for any inconvenience.
May 13, 11:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 11:00 UTC
Scheduled - People First BOT will be unavailable for customers and trial users on Monday 13-May-2019 between the following hours 11:00 and 13:00 (UTC) :

UK 12:00 and 14:00 (BST)
SG 19:00 and 21:00 (SGT)
US 06:00 and 08:00 (CDT)

in order to upgrade to the latest version.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://portal.people-first.com
Partner Portal: https://peoplefirst.allbound.com/
May 10, 15:25 UTC
May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.