All Systems Operational

Uptime over the past 90 days. View historical uptime.
People First Operational
90 days ago
99.92 % uptime
Today
UK Application Operational
EU Application Operational
Payroll Operational
90 days ago
100.0 % uptime
Today
US Production Operational
90 days ago
99.89 % uptime
Today
UK Demo Operational
90 days ago
99.89 % uptime
Today
API Operational
90 days ago
99.89 % uptime
Today
UK API Operational
EU API Operational
US API Operational
UK Demo Operational
90 days ago
99.89 % uptime
Today
People First Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 16, 2026

No incidents reported today.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

System upgrade (US)
Completed - The scheduled maintenance has been completed.
Aug 12, 10:48 UTC
Verifying - Verification is currently underway for the maintenance items.
Aug 12, 10:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 08:00 UTC
Scheduled - People First will be unavailable for US customers and trial users on 12-AUG-2026 between the hours of 04:00 and 07:00 ET (09:00-12:00 UTC+1, 03:00-06:00 CT) in order to upgrade to the latest version.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://midlandhrcommunity.force.com/mhrportal
Aug 11, 10:47 UTC

Aug 11, 2026

No incidents reported.

Aug 10, 2026

Recruitment CV Parsing
Resolved - This incident has been resolved.
Aug 10, 12:12 UTC
Investigating - We are currently investigating an issue affecting CV Parsing within the Recruitment module. Users may encounter an error message when attempting to upload a CV. We will provide further updates as soon as more information becomes available.
Aug 10, 10:38 UTC

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

People First Production Performance issues
Resolved - This incident is resolved. Enhanced monitoring has determined that the mitigations remain stable and we are confident this is now fully resolved.
Aug 7, 15:38 UTC
Update - Mitigation has now been put in place to restore availability of the system, we are continuing to monitor the situation closely, but system availability has now been restored.
Aug 7, 13:32 UTC
Update - We are aware that there have been temporary outages over the last 30 Minutes. We are currently conducting mitigations and investigations into the root cause.
Aug 7, 13:01 UTC
Update - We are continuing to monitor the service, which is currently operating normally and remains healthy. Since the services were restarted, some users may experience slower-than-usual login times initially; however, once logged in, system performance should return to normal.
Aug 7, 10:44 UTC
Monitoring - Mitigation has now been put in place to restore availability of the system, we are continuing to monitor the situation closely, but system availability has now been restored.
Aug 7, 08:58 UTC
Identified - We are currently experiencing a full outage affecting UK customers accessing the People First service via the *.people-first.com domain. Users are unable to access the service at this time.

Our engineering teams are actively investigating the root cause and working to restore service as quickly as possible. We understand the impact this is having and appreciate your patience and understanding while we work to resolve the issue.

Further updates will be provided as soon as more information becomes available.
Aug 7, 08:01 UTC
Update - We are currently activating a mitigation process that should restore system availability. Further updates will be provided shortly
Aug 7, 07:58 UTC
Investigating - We are currently investigating a performance issue within the People First Platform, focusing on identifying its root cause and implementing necessary optimisations to enhance user experience. We will keep you updated on our progress and any developments as we work to resolve this issue.
Aug 7, 07:16 UTC
System upgrade (US)
Completed - The scheduled maintenance has been completed.
Aug 7, 09:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 08:00 UTC
Scheduled - People First will be unavailable for US customers and trial users on 07-08-2026 between the hours of 04:00 and 07:00 ET (09:00-12:00 UTC+1, 03:00-06:00 CT) in order to upgrade to the latest version.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://midlandhrcommunity.force.com/mhrportal
Aug 6, 08:02 UTC

Aug 6, 2026

System Upgrade (UK & EU)
Completed - The scheduled maintenance has been completed.
Aug 6, 19:33 UTC
Verifying - Verification is currently underway for the maintenance items.
Aug 6, 19:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 17:00 UTC
Scheduled - People First will be unavailable for UK and EU customers and trial users on 06-08-2026 between the hours of 18:00 and 21:00 (UTC+1) in order to upgrade to the latest version.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://midlandhrcommunity.force.com/mhrportal
Aug 5, 13:59 UTC

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

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