All Systems Operational

People First Operational
90 days ago
99.92 % uptime
Today
UK Application Operational
EU Application Operational
Payroll Operational
90 days ago
100.0 % uptime
Today
US Production Operational
90 days ago
99.89 % uptime
Today
UK Demo Operational
90 days ago
99.89 % uptime
Today
API Operational
90 days ago
99.89 % uptime
Today
UK API Operational
EU API Operational
US API Operational
UK Demo Operational
90 days ago
99.89 % uptime
Today
People First Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 8, 2026

No incidents reported today.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Resolved - We have identified the cause of this morning's performance issues and applied mitigations to restore stability. A permanent fix is scheduled for deployment this evening to prevent further occurrences.
Sep 4, 15:05 UTC
Identified - We have now identified the root cause of some performance spikes seen this morning from 11:30am UK time. System performance has now stabilised and we are continuing to monitor and work through possible mitigations.
Sep 4, 11:53 UTC
Investigating - UK users on the *.people-first.com domain are currently encountering intermittent errors, impacting experience on the platform. Our team of engineers are actively investigating the issue, to swiftly identify and rectify the root cause.
Sep 4, 11:13 UTC
Completed - The scheduled maintenance has been completed.
Sep 4, 10:18 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 4, 10:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 08:00 UTC
Scheduled - People First will be unavailable for US customers and trial users on 04-SEP-2026 between the hours of 04:00 and 07:00 ET (09:00-12:00 UTC+1, 03:00-06:00 CT) in order to upgrade to the latest version.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://midlandhrcommunity.force.com/mhrportal

Sep 2, 14:03 UTC

Sep 3, 2026

Completed - The scheduled maintenance has been completed.
Sep 3, 20:08 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 3, 19:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 17:00 UTC
Scheduled - People First will be unavailable for UK and EU customers and trial users on 03-SEP-2026 between the hours of 18:00 and 21:00 (UTC+1) in order to upgrade to the latest version.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://midlandhrcommunity.force.com/mhrportal

Sep 2, 13:56 UTC

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.