All Systems Operational

Uptime over the past 90 days. View historical uptime.
People First Operational
UK Application Operational
EU Application Operational
Payroll Operational
US Production Operational
UK Demo Operational
API Operational
UK API Operational
EU API Operational
US API Operational
UK Demo Operational
People First Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 14, 2026

People First Production Performance issues
Resolved - This incident has now been resolved.
Oct 14, 07:41 UTC
Update - We are continuing to monitor performance closely, but have not observed any increase in issues since previous mitigations were put in place.
Oct 13, 14:43 UTC
Monitoring - We have implemented mitigations to reduce processing activity and continue to monitor platform performance closely.
Oct 13, 10:58 UTC
Identified - We have identified the cause of the issues and we are looking on mitigations that can be put in place as a priority.
Oct 13, 08:49 UTC
Investigating - We are currently investigating a performance issue within the People First Platform that will be impacting a limited number of customers at this time, We have identified the root cause and are working on the appropriate mitigations and optimisations that can be made. We will keep you updated on our progress and any developments as we work to resolve this issue.
Oct 13, 08:34 UTC

Oct 13, 2026

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Oct 1, 2026

System Upgrade (UK & EU)
Completed - The scheduled maintenance has been completed.
Oct 1, 19:32 UTC
Verifying - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 19:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 17:00 UTC
Scheduled - People First will be unavailable for UK and EU customers and trial users on 01-Oct-2026 between the hours of 18:00 and 21:00 (UTC+1) in order to upgrade to the latest version.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://midlandhr.my.site.com/mhrportal
Sep 30, 12:18 UTC
System upgrade (US)
Completed - The scheduled maintenance has been completed.
Oct 1, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 08:45 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 1, 08:44 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 1, 08:43 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 1, 08:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 08:00 UTC
Scheduled - People First will be unavailable for US customers and trial users on 02-Oct-2026 between the hours of 04:00 and 07:00 ET (09:00-12:00 UTC+1, 03:00-06:00 CT) in order to upgrade to the latest version.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://midlandhr.my.site.com/mhrportal
Oct 1, 07:29 UTC

Sep 30, 2026

No incidents reported.

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