People with car benefit ending in April before 06/04/26 are failing to calculate
Identified - The root cause has been identified and a fix is in progress. We are not yet able to conform timescales on a hot fix at this time. A further update will be provided later today.

If you need urgent support with this matter please raise this with our Service Desk.
Apr 07, 2026 - 14:29 UTC
Investigating - We are currently investigating an issue where employees with a car benefit ending in April (before 06/04/26) are failing to calculate in Payroll.

Our development team is actively investigating the cause and we will provide further updates as more information becomes available.
Apr 07, 2026 - 11:16 UTC
Uptime over the past 90 days. View historical uptime.
People First Operational
90 days ago
100.0 % uptime
Today
UK Application Operational
EU Application Operational
Payroll Operational
90 days ago
100.0 % uptime
Today
US Production Operational
90 days ago
100.0 % uptime
Today
UK Demo Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
UK API Operational
EU API Operational
US API Operational
UK Demo Operational
90 days ago
100.0 % uptime
Today
People First Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 8, 2026

No incidents reported today.

Apr 7, 2026
System upgrade (US)
Completed - The scheduled maintenance has been completed.
Apr 7, 10:58 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 7, 10:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 09:00 UTC
Scheduled - People First will be unavailable for US customers and trial users on 07-APR-2026 between the hours of 04:00 and 07:00 ET (09:00-12:00 UTC+1, 03:00-06:00 CT) in order to upgrade to the latest version.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://midlandhrcommunity.force.com/mhrportal
Apr 2, 08:32 UTC
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026
System upgrade (UK)
Completed - The scheduled maintenance has been completed.
Apr 2, 20:33 UTC
Update - We are continuing to verify the maintenance items.
Apr 2, 20:32 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 2, 19:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 17:01 UTC
Scheduled - People First will be unavailable for UK customers and trial users on 02-APR-2026 between the hours of 18:00 and 21:00 (UTC+1) in order to upgrade to the latest version.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://midlandhrcommunity.force.com/mhrportal
Apr 1, 16:44 UTC
System Upgrade EU UTC
Completed - The scheduled maintenance has been completed.
Apr 2, 20:32 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 2, 19:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 17:00 UTC
Scheduled - People First will be unavailable for EU customers and trial users on 02-APR-2026 between the hours of 18:00 and 21:00 (UTC+1) in order to upgrade to the latest version.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://midlandhrcommunity.force.com/mhrportal
Apr 1, 16:44 UTC
System Upgrade UK Demo UTC
Completed - The scheduled maintenance has been completed.
Apr 2, 20:32 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 2, 19:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 17:01 UTC
Scheduled - People First will be unavailable for UK customers and trial users on 02-APR-2026 between the hours of 18:00 and 21:00 (UTC) in order to upgrade to the latest version.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://midlandhrcommunity.force.com/mhrportal
Apr 1, 16:46 UTC
Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

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