All Systems Operational

Uptime over the past 90 days. View historical uptime.
People First Operational
90 days ago
100.0 % uptime
Today
UK Application Operational
EU Application Operational
Payroll Operational
90 days ago
100.0 % uptime
Today
US Production Operational
90 days ago
100.0 % uptime
Today
UK Demo Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
UK API Operational
EU API Operational
US API Operational
UK Demo Operational
90 days ago
100.0 % uptime
Today
People First Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 26, 2025

No incidents reported today.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025
System Upgrade (UK & EU)
Completed - The scheduled maintenance has been completed.
Dec 22, 22:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 22, 22:00 UTC
Scheduled - People First will be unavailable for UK and EU customers and trial users on 22/12/2025 between the hours of 22:00 and 23:00 (UTC) in order to upgrade to the latest version.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://midlandhrcommunity.force.com/mhrportal
Dec 22, 17:09 UTC
Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025
Issue affecting UK Payroll Users
Resolved - This incident has been resolved.
Dec 19, 14:33 UTC
Monitoring - A fix has now been deployed to UK Production to resolve this issue, we are monitoring the situation. Please raise a case if issues are still being seen.
Dec 19, 11:48 UTC
Identified - We have now identified the cause of the issue and are looking to hot fix the issues as soon as we are able to resolve the issue.
Dec 19, 11:29 UTC
Investigating - UK users on the *.people-first.com domain are currently encountering an issue where Year-to-Date (YTD) values on the Adjustments screen are displaying incorrectly. This is not affecting payments being made or reported but may impact the value of adjustments that can be made.
Dec 19, 11:22 UTC
Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
System upgrade (US)
Completed - The scheduled maintenance has been completed.
Dec 12, 10:30 UTC
Verifying - Verification is currently underway for the maintenance items.
Dec 12, 10:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 09:00 UTC
Scheduled - People First will be unavailable for US customers and trial users on 12-DEC-2025 between the hours of 04:00 and 07:00 ET (09:00-12:00 UTC, 03:00-06:00 CT) in order to upgrade to the latest version.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://midlandhrcommunity.force.com/mhrportal
Dec 11, 09:08 UTC
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