All Systems Operational

Uptime over the past 90 days. View historical uptime.
People First Operational
90 days ago
100.0 % uptime
Today
UK Application Operational
EU Application Operational
Payroll Operational
90 days ago
100.0 % uptime
Today
US Production Operational
90 days ago
100.0 % uptime
Today
UK Demo Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
UK API Operational
EU API Operational
US API Operational
UK Demo Operational
90 days ago
100.0 % uptime
Today
People First Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 14, 2025

No incidents reported today.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025
People First Production Performance issues
Resolved - This incident has been resolved.
Sep 9, 16:35 UTC
Update - We are continuing to monitor for any further issues.
Sep 9, 16:26 UTC
Monitoring - We enabled mitigations and scaling to improve performance at 16:00 and processing has now returned to normal levels.

We will continue to investigate the root cause of these issues.
Sep 9, 16:26 UTC
Update - We believe that we have identified a cause for these performance issues and are in the process of implementing actions to mitigate this.
Sep 9, 14:45 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 9, 14:43 UTC
Investigating - We are currently investigating a performance issue within the People First Platform, focusing on identifying its root cause and implementing necessary optimisations to enhance user experience. We will keep you updated on our progress and any developments as we work to resolve this issue.
Sep 9, 14:14 UTC
Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
System Upgrade (UK & EU)
Completed - The scheduled maintenance has been completed.
Sep 5, 18:15 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 5, 17:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 17:00 UTC
Scheduled - People First will be unavailable for UK and EU customers and trial users on 5th September 2025 between the hours of 18:00 and 20:00 (UTC+1) in order to upgrade to the latest version.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://midlandhrcommunity.force.com/mhrportal
Sep 5, 15:57 UTC
System upgrade (US)
Completed - The scheduled maintenance has been completed.
Sep 5, 12:07 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 5, 11:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 08:00 UTC
Scheduled - People First will be unavailable for US customers and trial users on 05-SEPT-2025 between the hours of 04:00 and 06:00 ET (09:00-11:00 UTC+1, 03:00-05:00 CT) in order to upgrade to the latest version.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://midlandhrcommunity.force.com/mhrportal
Sep 3, 14:30 UTC
Sep 4, 2025
System Upgrade (UK & EU)
Completed - The scheduled maintenance has been completed.
Sep 4, 19:10 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 4, 18:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 17:00 UTC
Scheduled - People First will be unavailable for UK and EU customers and trial users on 04-SEPT-2025 between the hours of 18:00 and 20:00 (UTC+1) in order to upgrade to the latest version.

You can find detail of the product and feature updates on the customer and partner portals available to you at the URLs below:

Customer Portal: https://midlandhrcommunity.force.com/mhrportal
Sep 3, 14:25 UTC
Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

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